Follow HR

Security

Information Security and Compliance

Information security and compliance are central to Follow HR’s approach to innovation. We are committed to building solutions that help safeguard your organization’s data while supporting alignment with local and international regulations. Your data’s security is our first priority. Follow HR is built with security measures designed to protect data, restrict access to authorized users, and handle information securely throughout the platform. Keeping the platform and its information secure is fundamental to our business, and to the trust our customers place in us. As businesses transmit more sensitive data online, cybersecurity remains essential. Follow HR is SOC 2 Type II certified, verified by an independent third-party auditor. SOC 2 Type II is a leading SaaS security certification that assures an effective security program and ongoing data protection.
SOC 2 Type II Certified
AWS Multi-Tier Cloud
Role-Based Access (RBAC)
SSL/TLS Encryption
30-Day Daily Backups
2FA & HTTPS Protection

Globally Trusted

Trusted by 1000+ talent acquisition teams in 50 countries across the world

Join organizations worldwide that rely on Follow HR's SOC 2 Type II certified infrastructure, encrypted data transmission, and rigorous compliance standards.

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Overview

Information Security and Compliance

Information security and compliance are central to Follow HR’s approach to innovation. We are committed to building solutions that help safeguard your organization’s data while supporting alignment with local and international regulations. Your data’s security is our first priority. Follow HR is built with security measures designed to protect data, restrict access to authorized users, and handle information securely throughout the platform. Keeping the platform and its information secure is fundamental to our business, and to the trust our customers place in us. As businesses transmit more sensitive data online, cybersecurity remains essential. Follow HR is SOC 2 Type II certified, verified by an independent third-party auditor. SOC 2 Type II is a leading SaaS security certification that assures an effective security program and ongoing data protection.

Information security and compliance are central to Follow HR’s approach to innovation.

Your data’s security is our first priority with comprehensive platform protection.

SOC 2 Type II certified, verified by an independent third-party auditor for ongoing data protection.

Book a Demo
Information Security and Compliance

Compliance

Compliance with International and National Regulations

To help align recruitment operations with national and international regulations, Follow HR offers tools that support compliance with GDPR, CCPA, PDPA, and other requirements.

Automate candidate data processing consent requests via email

Update and track candidate consent status from each profile

Review consent status across your candidate pool

Modify, export, and permanently delete candidate data upon request

Publish your privacy policy and compliance terms on your career page

Collect processing consent through career page applications

Access compliance reports and analytics

For more details on how Follow HR supports specific regulations, refer to our compliance pages. For custom compliance requirements, please contact us.

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Compliance with International and National Regulations

Security Best Practices

Rigorous Secure Coding and Incident Management

We use secure coding practices and maintain protection against the OWASP Top 10 Security Risks. Our staff is trained to respond quickly and efficiently to security incidents. When an incident occurs, prevention tools alert our technical teams so they can address the issue without delay. After each incident, protocols are updated to improve future response and intervention times. Refer to our vulnerability disclosure program for guidance on reporting vulnerabilities.

We use secure coding practices and maintain protection against the OWASP Top 10 Security Risks.

Our staff is trained to respond quickly and efficiently to security incidents.

When an incident occurs, prevention tools alert our technical teams so they can address the issue without delay.

After each incident, protocols are updated to improve future response and intervention times.

Refer to our vulnerability disclosure program for guidance on reporting vulnerabilities.

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Rigorous Secure Coding and Incident Management

Infrastructure

Enterprise Cloud Infrastructure Powered by AWS

All Follow HR services run in the cloud. Follow HR infrastructure is provided by AWS, a secure cloud services platform. Amazon’s physical infrastructure is accredited under ISO 27001, SOC 1, SOC 2, SSAE 16, ISAE 3402, PCI Level 1, FISMA Moderate, and Sarbanes-Oxley. With platform security in mind, Follow HR uses a secure multi-tier network environment on AWS infrastructure to help protect applications and data while keeping them accessible. Infrastructure access is tightly controlled and monitored. In addition to strong controls, Follow HR supports availability through daily backups retained for 30 days and tested weekly. Services are built with disaster recovery in mind.

All Follow HR services run in the cloud on AWS infrastructure.

Accredited under ISO 27001, SOC 1, SOC 2, SSAE 16, ISAE 3402, PCI Level 1, FISMA Moderate, and Sarbanes-Oxley.

Secure multi-tier network environment on AWS infrastructure to protect applications and data.

Daily backups retained for 30 days and tested weekly, built with disaster recovery in mind.

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Enterprise Cloud Infrastructure Powered by AWS

Service Levels

99.9%+ Uptime Commitment

Follow HR has uptime of 99.9% or higher. Review past 90-day stats here.

Follow HR has uptime of 99.9% or higher.

Review past 90-day stats here to see continuous operational reliability.

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99.9%+ Uptime Commitment

Customer Data

Secure US-Based Storage & Access Control

All customer data is stored in the USA. Data access is protected by role-based access control, allowing users to view only the data they have permission to access.

All customer data is stored in the USA.

Data access is protected by role-based access control, allowing users to view only the data they have permission to access.

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Secure US-Based Storage & Access Control

Data Transfer

SSL Encrypted Communication

Communication between your employees and our servers is encrypted with SSL.

Communication between your employees and our servers is encrypted with SSL.

Protects all transmission of sensitive recruitment and candidate records.

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SSL Encrypted Communication

Privacy

Strict Privacy Agreements and Zero Data Selling

Only key authorized Follow HR personnel can access your data. To protect your privacy, authorized personnel sign agreements not to use or share information. They access your data only when needed and only after receiving your authorization. Except for specific requests from you or your company, our staff will never sell, share, or retain the data for themselves. You will be informed when your data is needed for specific tasks, and you can rescind access permission. You can request a report at any time showing who accessed your data, when, and why.

Only key authorized Follow HR personnel can access your data under signed agreements.

Staff access data only when needed and only after receiving your authorization.

Our staff will never sell, share, or retain data for themselves.

You will be informed when your data is needed for specific tasks, and you can rescind access permission.

You can request a report at any time showing who accessed your data, when, and why.

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Strict Privacy Agreements and Zero Data Selling

Authentication

HTTPS, 2FA, and Password Security

Follow HR is served entirely over HTTPS. Two-factor authentication (2FA) and strong password policies are in place for GitHub and AWS to protect cloud service access. User passwords are securely hashed and never stored in plain text.

Follow HR is served entirely over HTTPS.

Two-factor authentication (2FA) and strong password policies are in place for GitHub and AWS.

User passwords are securely hashed and never stored in plain text.

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HTTPS, 2FA, and Password Security

Permissions and Admin Controls

Granular User Permission Levels

Follow HR supports permission levels for all users. Permissions cover functions such as billing, settings, access to specific data, and more.

Follow HR supports permission levels for all users.

Permissions cover functions such as billing, settings, access to specific data, and more.

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Granular User Permission Levels

Application Monitoring

Full Access Logging and Auditing

Access to Follow HR is logged and audited.

Access to Follow HR is logged and audited.

Maintains complete visibility into administrative and recruiter actions.

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Full Access Logging and Auditing

Security Audits

White-Box Security Assessments

Follow HR applications that undergo frequent white-box security assessments to identify potential security issues.

Follow HR applications that undergo frequent white-box security assessments to identify potential security issues.

Proactive vulnerability identification and remediation.

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White-Box Security Assessments

PCI Obligations

Stripe Level 1 PCI Payment Processing

Follow HR does not store payment details and has no access to payment information. Payment instrument processing is outsourced to Stripe. Stripe is audited by a PCI-certified auditor and is a certified Level 1 PCI Service Provider, the most stringent certification level in the payment industry, helping keep billing information secure. Review our Privacy Policy for more information about Follow HR and how it protects your data. As part of our commitment to improving security, we periodically update security measures. Please contact us with any questions.

Follow HR does not store payment details and has no access to payment information.

Payment instrument processing is outsourced to Stripe, a certified Level 1 PCI Service Provider.

Review our Privacy Policy for more information about Follow HR and how it protects your data.

As part of our commitment to improving security, we periodically update security measures. Please contact us with any questions.

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Stripe Level 1 PCI Payment Processing

Access Protection

SSO Login for Strong Access Control & Secure Your Account With 2FA

Enable one-step access and stronger security controls by connecting Follow HR to your single sign-on provider. Follow HR’s Two-Factor Authentication (2FA) adds an extra layer of protection to recruitment data by requiring both a password and a second factor, such as a mobile verification code, to confirm user identity.

One-click login for team members based on their credentials.

Stronger security control and log monitoring.

Enhanced Security: 2FA adds a barrier against unauthorized access and helps reduce data breach risk.

Universal Enforcement: Enforce 2FA for all users to keep security measures consistent across your team.

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SSO Login for Strong Access Control & Secure Your Account With 2FA

Security & Compliance FAQ

Everything you need to know about Security & Compliance

Clear answers on SOC 2 certification, data storage, encryption, GDPR/CCPA compliance, and access security.

Follow HR is a cloud-based platform that can be accessed globally. All you need is a stable internet connection to use the recruitment software from anywhere. Our support team is also built to assist users worldwide, with 24/5 availability so you can get help when you need it.

Yes. Follow HR is SOC 2 Type II certified, verified by an independent third-party auditor. SOC 2 Type II is a leading SaaS security certification that assures an effective security program and ongoing data protection.

All customer data is stored in the USA on AWS infrastructure, using multi-tier networks, encryption at rest, and full daily backups retained for 30 days and tested weekly.

To help align recruitment operations with national and international regulations, Follow HR offers tools that support compliance with GDPR, CCPA, PDPA, and other requirements, including automated consent gathering, consent tracking, data modification/export/deletion, and published privacy terms.

No. Follow HR does not store payment details and has no access to payment information. All payment processing is outsourced to Stripe, a certified Level 1 PCI Service Provider.

If you need help with anything, you can contact us through our instant chat at the bottom right corner of your screen (select 'Chat with us') or by email via our Contact page.

Get Started

Get started with Follow HR

Get started with a Book a Demo and discover our platform without commitment. From setup to success, our team will guide you through the process.

Smooth Data Migration

from your current recruitment software

Flexible Pricing

transparency without contractual lock-ins

Dedicated Live Chat

available 24/5 for real-time support

Fastest Training

and effortless team onboarding

SOC 2 Type II

compliant security, built in by default

One Platform

every recruitment need is covered

Schedule a Demo

Let’s Simplify Hiring with Follow HR

Get a personalized walkthrough of Follow HR from our experts.

30-minute tailored security & ATS walkthrough
Explore GDPR, CCPA, 2FA, and SSO security controls
See AWS cloud infrastructure and audit logging live
Typical response within one business day

Book a Demo

Try Follow HR for free for 14 days. Cancel anytime.

Follow HR is an AI recruitment software that helps HR teams and agencies source, manage, and hire talent faster.

Full access to all security, ATS, and compliance features.
No credit card required to begin your 14-day trial.
24/5 support and guided security onboarding.
Cancel anytime with zero contractual commitment.

Trusted by recruiting teams

Upscale Your Recruitment Process Today

A global-scale, AI-powered recruitment app for talent acquisition teams, recruiters, and hiring professionals.

G2
5.0

Rated highly by teams for ease of use, automation, and hiring workflow.

Capterra
5.0

Rated highly by teams for ease of use, automation, and hiring workflow.

GetApp
5.0

Rated highly by teams for ease of use, automation, and hiring workflow.

Software Advice
5.0

Rated highly by teams for ease of use, automation, and hiring workflow.

Forbes Advisor
5.0

Rated highly by teams for ease of use, automation, and hiring workflow.

900,000+

Recruitment processes managed.

10,000+

Active recruiting teams.

135+

Countries.

Client Reviews

Trusted by teams hiring with clarity and confidence

Discover how teams use Follow HR to hire faster, find stronger candidates, and improve every stage of recruitment.

Sarah Mitchell
Sarah Mitchell

Senior Talent Acquisition Specialist

We've used Follow HR for several months, and it has significantly improved our recruitment workflow. The AI-powered features help us identify qualified candidates faster, while the platform's intuitive design makes daily hiring tasks much easier to manage.

Customer signal

Recruiters and hiring managers rely on Follow HR for enterprise-grade security, global compliance, and reliable data protection.

David Reynolds
David Reynolds

Recruitment Manager

What stood out to me about Follow HR was the quality of candidates available through their global job board. The platform is easy to navigate, and their support team has always been responsive whenever we've needed assistance.

Customer signal

Recruiters and hiring managers rely on Follow HR for enterprise-grade security, global compliance, and reliable data protection.

Priya Sharma
Priya Sharma

HR Business Partner

The Follow HR app has made recruitment and HR administration much more streamlined for our team. Everything feels organized in one place, and the onboarding support was helpful from day one.

Customer signal

Recruiters and hiring managers rely on Follow HR for enterprise-grade security, global compliance, and reliable data protection.

Michael Carter
Michael Carter

Head of Talent Acquisition

Follow HR helped us simplify several recruitment processes that previously required multiple tools. The AI-driven matching features save valuable time, and we've seen a noticeable improvement in candidate quality and hiring efficiency.

Customer signal

Recruiters and hiring managers rely on Follow HR for enterprise-grade security, global compliance, and reliable data protection.

Emily Thompson
Emily Thompson

Lead Recruiter

I appreciate how Follow HR combines recruitment tools and HR solutions into a single platform. The user experience is straightforward, the customer service team is approachable, and the platform has become a reliable part of our hiring process.

Customer signal

Recruiters and hiring managers rely on Follow HR for enterprise-grade security, global compliance, and reliable data protection.

Tanvir Ahmed
Tanvir Ahmed

Senior Talent Acquisition Specialist - Dhaka, Bangladesh

Follow HR made our hiring process much more structured and efficient. Their AI-powered recruitment support helped us screen candidates faster, while the job board gave us access to a wider and more diverse talent pool.

Customer signal

Recruiters and hiring managers rely on Follow HR for enterprise-grade security, global compliance, and reliable data protection.

Emily Carter
Emily Carter

HR Manager - New York, USA

We started using Follow HR to simplify daily HR tasks, and the experience has been smooth from day one. The platform is easy to use, and their support team responds quickly whenever we need help.

Customer signal

Recruiters and hiring managers rely on Follow HR for enterprise-grade security, global compliance, and reliable data protection.

Li Wei
Li Wei

Recruitment Lead - Shanghai, China

The Follow HR app has been a real time-saver for our recruitment team. From managing applications to communicating with candidates, everything feels more organized and practical. It’s a helpful solution for modern hiring teams.

Customer signal

Recruiters and hiring managers rely on Follow HR for enterprise-grade security, global compliance, and reliable data protection.

Ayesha Khan
Ayesha Khan

Hiring Manager - Lahore, Pakistan

Follow HR helped us reduce manual work in recruitment without making the process complicated. Their AI-driven features are simple to understand, and the overall service feels professional, reliable, and built for real hiring challenges.

Customer signal

Recruiters and hiring managers rely on Follow HR for enterprise-grade security, global compliance, and reliable data protection.

Sofia Martinez
Sofia Martinez

Talent Acquisition Executive - Mexico City, Mexico

What I liked most about Follow HR was the balance between technology and human support. The platform helped us reach quality candidates, while their customer service made the whole hiring experience easier and more confident.

Customer signal

Recruiters and hiring managers rely on Follow HR for enterprise-grade security, global compliance, and reliable data protection.