Features
FollowHR AI
Revolutionize recruiting with our proprietary AI engine.
AI Recommendations
Automatically match the best candidates to your jobs.
AI Candidate Insights
Get deep intelligence on candidate skills and fit.
Candidate Sourcing
Find talent across LinkedIn, job boards, and social media.
Applicant Tracking
Manage your entire hiring pipeline in one clean view.
Custom Career Portal
Build a branded job site that converts applicants.
Collaboration Hub
Keep your hiring team synced with real-time tools.
Reports & Analytics
Track your KPIs and optimize your hiring strategy.
Recruiter CRM
Build and nurture your long-term talent pool.
Data Privacy
Full GDPR, CCPA, and PDPA compliance built-in.
Help & Support
Access 24/7 expert assistance whenever you need it.
Security
Enterprise-grade protection for all your sensitive data.
INTEGRATIONS
Privacy Policy
Follow HR respects your privacy and is committed to protecting it in accordance with applicable laws and generally accepted industry practices. This Privacy Policy explains who we are, how we collect, use, and share personal information about you, and how you may exercise your privacy rights.
1. Introduction
For this Privacy Policy, “Personal Information” means information relating to an identified or identifiable individual, such as a name, address, email address, or phone number.
If you have questions or concerns about how we use your Personal Information, please contact us.
Follow HR provides cloud-based software services that help organizations manage and optimize recruitment and hiring processes.
For clarity, Follow HR is the data controller of Personal Information collected through our website. For Personal Information collected through our Services, the data controller is the Follow HR customer that has purchased or uses the Services.
This Privacy Policy is divided into two sections: the Website Privacy Policy, which explains how Follow HR collects and uses Personal Information from website visitors, and the Services Privacy Policy, which explains how customers use Follow HR’s recruitment platform to collect and process Personal Information.
2. Website Privacy Policy
This Website Privacy Policy applies to the Personal Information of visitors to our website (the “Website Privacy Policy”), www.followhr.com.
Personal Information We Collect
Follow HR may collect the following information, including Personal Information, from and about you:
1. Sales & Support
From interactions with Sales, Marketing, and Customer Support: We may collect Personal Information such as your name, company name, email address, phone number, and billing information when you request a demo, ask for sales information, or contact customer support. This list is not exhaustive, and we may collect additional information as needed for business operations.
2. Cookies & Tech
Cookies, scripts, and related technologies: When you visit our website, Follow HR and our third-party service providers may receive and record Personal Information you provide, as well as technical data such as your IP address. We may use cookies, tracking scripts, pixels, and tagging technologies to understand preferences, improve website performance, and enhance your experience. You can control cookies at the browser level. For more information on managing, disabling, or deleting cookies, please review guidance from your browser or trusted cookie-management resources.
3. Advertising Data
Collection of data by advertisers: We may use third parties to serve advertisements on our website or manage advertising on other sites. Certain partners may automatically collect information about visits to this and other websites, including IP address, ISP, browser type, and browsing activity, using cookies, pixel tags, or similar technologies. This information may be used to deliver advertising aligned with your interests and to understand website usage and visitor activity better. This Privacy Policy does not apply to third-party ads, cookies, pixels, or technologies, and we encourage you to review the privacy policies of advertisers and advertising services. You may review applicable advertising opt-out resources to learn more about interest-based advertising choices.
How Follow HR Uses Your Personal Information
We may use information collected about you, including Personal Information, for the following purposes:
- To customize our website: We analyze website usage data to improve your experience and make our website more relevant and effective.
- To communicate with you: If you request information about our products or services, we may contact you using the details you provide. We may also send information about products or services that may be relevant to you.
- To aggregate data: We may anonymize and aggregate website data to create statistics and insights that may be used for business, operational, or analytical purposes.
How Follow HR May Disclose or Share Your Information
We may share your Personal Information with:
- Our partners and third-party service providers. These providers may use or disclose information only as needed to perform services for Follow HR, such as supporting website delivery, enabling functionality, or improving website security.
- Law enforcement, regulators, government agencies, courts, or other third parties where disclosure is necessary under applicable law, to exercise or defend legal rights, or to protect your vital interests or those of another person.
- An acquirer, successor, or assignee in connection with a merger, acquisition, debt financing, asset sale, insolvency, bankruptcy, receivership, or similar transaction, provided the recipient is informed that Personal Information may only be used for purposes described in this Website Privacy Policy.
Our website may contain links to third-party websites or applications. When you click a third-party link, you may leave our website, and another entity may collect Personal Information or anonymized data from you.
We do not control, review, or accept responsibility for external websites, applications, or their content. This Website Privacy Policy does not apply to third-party websites, applications, or data collection after you leave our website.
We encourage you to read the privacy policies of every website or application you visit. Third-party links are provided for convenience and do not represent Follow HR’s endorsement of those third parties, products, services, or content.
How Follow HR Holds and Secures Your Information
We care about the security of your Personal Information and take appropriate technical and organizational measures to help ensure it is handled securely and in accordance with this Website Privacy Policy. These measures are designed to provide a level of security appropriate to the risk of processing your Personal Information.
International Data Transfers
Your Personal Information may be transferred to and processed in countries other than the country where you live. These countries may have data protection laws that differ from those in your jurisdiction and may not provide the same level of protection.
Our website servers and third-party service providers may operate in different countries. This means that when we collect Personal Information, it may be processed in any of those locations. We use appropriate safeguards designed to keep your Personal Information protected in accordance with this Website Privacy Policy.
Legal Basis for Processing
We normally collect Personal Information only where we have your consent, where it is needed to perform a contract with you, or where processing is based on our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect Personal Information or may need it to protect your vital interests or those of another person.
If we request Personal Information to comply with a legal requirement or perform a contract, we will make this clear and explain whether providing the information is mandatory. If you have questions about the legal basis for collecting or using your Personal Information, please contact us at info@followhr.net.
How Long Follow HR Retains Your Personal Information
We retain Personal Information where we have an ongoing legitimate business need, such as providing a requested service or complying with legal, tax, or accounting requirements.
When we no longer have an ongoing legitimate business need to process your Personal Information, we will securely store it until it is deleted or until you request deletion.
Your Data Protection Rights
You may have the following data protection rights:
- You may request access to, correction of, updates to, or deletion of your Personal Information by contacting us.
- If you are located in the European Union, you may object to processing, request restriction of processing, or request portability of your Personal Information by contacting us.
- You may opt out of marketing communications at any time by using the unsubscribe or opt-out link in our marketing emails. To opt out of other forms of marketing, please contact us.
- If we process Personal Information based on consent, you may withdraw that consent at any time. Withdrawal does not affect processing completed before withdrawal or processing based on lawful grounds other than consent.
- You may have the right to complain to a data protection authority about our collection and use of your Personal Information. Please contact your local data protection authority for more information.
- We respond to requests from individuals exercising data protection rights in accordance with applicable data protection laws.
3. Services Privacy Policy
This Services Privacy Policy does not apply to Follow HR customers, who manage Personal Information collected through the Services in accordance with their own privacy policies.
Follow HR processes Personal Information stored in the Services as a data processor on behalf of customers. We do not have a direct relationship with individuals whose Personal Information we process through a customer’s use of the Services.
For example, if you apply to a job posted on a career page operated by a Follow HR customer, your Personal Information may be transferred to Follow HR through the Services. The prospective employer or customer is the data controller. You should contact that organization directly with questions about its privacy practices or to request modification, restriction, or deletion of your Personal Information from the Services.
Personal Information We Process
Follow HR processes for certain Personal Information entered or uploaded into the Services by customers, their employees, and prospective employees. This may include contact information, employment history, social media details, education information, resumes, interview feedback, and communications.
Follow HR uses this Personal Information only as needed to provide and deliver the Services, prevent or address service or technical issues, respond to customer support requests, fulfill customer agreements, or comply with applicable law.
How Follow HR Uses Your Personal Information
Follow HR may access or use Personal Information collected through the Services, excluding email content and calendar data, for reasons that may include:
How Follow HR May Disclose or Share Your Information
We do not sell or otherwise disclose Personal Information processed through the Services except as described in this Services Privacy Policy or as disclosed at the time the information is collected. We may share Personal Information as described below.
- With third-party data subprocessors: These subprocessors may use information only as needed to help Follow HR provide the Services, such as cloud storage, interview scheduling, support ticketing, or security enhancement. We require subprocessors by contract to safeguard the privacy and security of Personal Information processed on our behalf.
- With law enforcement bodies, regulators, government agencies, courts, or other third parties, where disclosure is necessary.
- As required by applicable law or regulation, to exercise, establish, or defend legal rights, or to protect your vital interests or those of another person.
- With an acquirer, successor, or assignee in connection with a merger, acquisition, debt financing, asset sale, insolvency, bankruptcy, receivership, or similar transaction, provided the recipient is informed that Personal Information may only be used for purposes described in this Services Privacy Policy.
- With any other person or entity to whom you have provided consent to the disclosure.
Customers may choose to integrate Follow HR accounts with third-party service providers. While we aim to work with partners that share strong privacy standards, their websites and services are outside our control and are not covered by this Services Privacy Policy.
Follow HR's use of information received from Google APIs will adhere to Google API Services User Data Policy, including the Limited Use requirements. Furthermore, we specifically do not utilize Google Workspace APIs for the development, enhancement, or training of generalized AI or ML models.
How Follow HR Holds and Secures Your Information
We care about the security of Personal Information and take appropriate technical and organizational measures to help ensure it is handled securely and in accordance with this Services Privacy Policy.
The measures we use are designed to provide security appropriate to the risk of processing Personal Information and to protect it against loss, misuse, unauthorized access, disclosure, alteration, and destruction. Such measures may include, as appropriate:
- Pseudonymization and encryption of Personal Information.
- Measures that support the ongoing confidentiality, integrity, availability, and resilience of processing systems and services.
- Measures that help restore availability and access to Personal Information on time after a physical or technical incident.
- Processes for regularly testing, assessing, and evaluating the effectiveness of technical and organizational security measures.
International Data Transfers & EEA Legal Basis
Personal Information may be transferred to and processed in countries other than the country where you live. These countries may have different data protection laws and may not provide the same level of protection. We use appropriate safeguards designed to ensure Personal Information remains protected in accordance with our data privacy principles.
If the use of the Services requires Follow HR to process Personal Information within the scope of GDPR, customers may contact us at privacy@followhr.com. We will use reasonable efforts to support applicable requirements.
EEA Legal Basis
If you are a visitor from the EEA, our legal basis for collecting and using Personal Information depends on the Personal Information involved and the specific context in which it is collected.
We normally collect Personal Information only where we have consent, where it is needed to perform a contract, or where processing is based on legitimate interests that are not overridden by your rights and freedoms. In some cases, we may also have a legal obligation to collect Personal Information or may need it to protect vital interests.
If we request Personal Information to meet a legal requirement or perform a contract, we will make this clear and explain whether providing the information is mandatory. If you have questions about the legal basis for collecting or using Personal Information, please contact us at privacy@followhr.com.
How Long Follow HR Retains Your Personal Information
We retain Personal Information where we have an ongoing legitimate business need, such as providing a requested service or complying with legal, tax, or accounting requirements.
When there is no ongoing legitimate business need to process Personal Information, we will securely store it in accordance with applicable requirements and customer instructions.
Your Data Protection Rights
You may have the following data protection rights:
- You may request deletion of your Personal Information at any time, subject to applicable law and customer instructions.
- If you are located in the European Union, you may object to processing, request restriction of processing, or request portability of your Personal Information.
- If Personal Information was collected with consent, you may withdraw that consent at any time. Withdrawal does not affect processing completed before withdrawal or processing based on lawful grounds other than consent.
4. Updates & Contact Information
Updates to This Privacy Policy
We may update this Privacy Policy from time to time in response to legal, technical, or business developments. You can see when this Privacy Policy was last updated by checking the effective date displayed at the top of this page.
Contact Information
To submit comments, ask questions about this Privacy Policy, or exercise your rights, please contact us at privacy@followhr.com or through our approved contact channel.